Design Alive https://designalive.com The Worldwide School for Creative Design Tue, 02 Sep 2025 01:53:02 +0000 en-US hourly 1 https://designalive.com/wp-content/uploads/2016/08/cropped-favicon-2-100x100.png Design Alive https://designalive.com 32 32 Issues playing class recordings? https://designalive.com/faq/issues-playing-class-recordings/ Sun, 02 Jun 2024 19:17:53 +0000 https://designalive.com/?post_type=faq&p=110324 If you are having issues playing the class recordings this is usually a filter issue and you will need to be in touch with your filter company for help.

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If you are having issues playing the class recordings this is usually a filter issue and you will need to be in touch with your filter company for help.

The post Issues playing class recordings? appeared first on Design Alive.

]]> How can I set up an account on the JDF- Jewish Design Forum? https://designalive.com/faq/how-can-i-set-up-an-account-on-the-jdf-jewish-design-forum/ Thu, 04 Aug 2022 07:41:42 +0000 https://designalive.com/?post_type=faq&p=83249 Design Alive is proud of its thriving Jewish Design Forum exclusive for Design Alive graduates. All Design Alive students should register for an account on the JDF upon starting your course. Follow the instructions to register for an account Job Posts Once you are nearing the end of your course or have completed your course, […]

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]]> Design Alive is proud of its thriving Jewish Design Forum exclusive for Design Alive graduates.

All Design Alive students should register for an account on the JDF upon starting your course.

Follow the instructions to register for an account

  • Go to the JDF – Jewish Design Forum website using this link
  • Go to the top right corner and click on ‘Register’
  • Complete the form and ‘submit’
  • Wait 48 hours to get approved
  • If you still experience issues then please email jdf@designalive.zohodesk.com

Job Posts

Once you are nearing the end of your course or have completed your course, you can request to join the job post of your area of study. Please visit Groups in the top menu of the JDF and request to join the jobs area. Please note, we do not give access to the graphics jobs for students who have only completed Graphic Fundamentals or Fundamentals Fastrack as these courses do not fully train you as a graphic designer.

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]]> How can I receive the job posts? https://designalive.com/faq/how-can-i-receive-the-job-posts/ Thu, 04 Aug 2022 07:25:14 +0000 https://designalive.com/?post_type=faq&p=83246 Design Alive posts exclusive job offers to our graduates. Once you have completed a course you can follow the instructions below to be added to the job posts groups.

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]]> Design Alive posts exclusive job offers to our graduates. Once you have completed a course you can follow the instructions below to be added to the job posts groups.

  • Ensure you have an account on the JDF, if you don’t have an account, read this article.
  • Once you are signed in, go to the top right corner and click on ‘groups’
  • Find the course group that you have graduated from and click ‘request’ to request to join the group.
  • It may take 48hrs to be approved
  • If you are still having issues please email jdf@designalive.zohodesk.com

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]]> Where do I find my teacher’s info and how the course runs? https://designalive.com/faq/where-do-i-find-my-teachers-info-and-how-the-course-runs/ Tue, 02 Aug 2022 19:26:19 +0000 https://designalive.com/?post_type=faq&p=83156 All your course information can be found under the course instructions link on your account page. This includes:

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All your course information can be found under the course instructions link on your account page.

This includes:

  • Teachers details
  • Course Instructions
  • Software Details
  • Filter/ Whitelist info
  • Tutor Assistance
  • Computer Specs
Account page - Design Alive

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]]> What are my direct login details to the course dashboard? https://designalive.com/faq/what-are-my-direct-login-details-to-the-course-dashboard/ Tue, 02 Aug 2022 19:01:02 +0000 https://designalive.com/?post_type=faq&p=83154 You will have received an email upon registration with your login details. The login details are the same as what you choose at registration, your username is your email address.

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]]> You will have received an email upon registration with your login details.

The login details are the same as what you choose at registration, your username is your email address.

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]]> Request a Student Letter https://designalive.com/faq/request-a-student-letter-here/ Tue, 02 Aug 2022 08:39:03 +0000 https://designalive.com/?post_type=faq&p=83110 Submit the form and a student letter will be generated and emailed to you.

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]]> Submit the form and a student letter will be generated and emailed to you.

You must be logged in to submit this form.

Login

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]]> Software download guidance and support https://designalive.com/faq/software-guidance-and-support/ Mon, 18 Jul 2022 18:23:10 +0000 https://designalive.com/?post_type=faq&p=82405 The post Software download guidance and support appeared first on Design Alive.

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Which Software do I need for my course?

  • AutoCAD Course – AutoCAD
  • Revit Course – Revit
  • Interior Design Course – AutoCAD
  • Graphic Fundamentals, Graphics Empower or Graphic Mastery Course – Adobe Creative Cloud Pro (Photoshop, Illustrator and Indesign)
  • Motion Mastery Course – Adobe Creative Cloud Pro (Photoshop, Illustrator, Premiere and After Effects)
  • Web Design or UX UI – You do not need to download any program prior to the course start, your teachers will guide you through downloading Figma.
  • Digital Illustration – Adobe Illustrator, Photoshop (Creative Cloud Pro), (Clip studio will downloaded later in the course)

Find below step-by-step instructions to download the software.

Adobe Creative Cloud Pro Download

  • You will need to download Photoshop, Illustrator, and Indesign for Graphic Fundamentals, Graphics Empower, and Graphic Mastery Course.
  • Premiere and After Effects for Motion Graphics
  • The only legal way to obtain the software is via the Adobe.com subscriptions which give you to use all the Adobe software online. 
  • Adobe.com do not offer the option to buy it outright any longer. 
  • Anyone who offers to install it on your computer (for free or for a minimal charge) is likely to be installing a copied version.

Instructions: 

  1. Sign up for a monthly subscription to Adobe Creative Cloud Pro. 
  2. The student edition of Adobe Creative Cloud Pro costs $29.99 (or £19.99) per month for the first year (price will be different for subsequent years). 
  3. To sign up for the student edition, you will be asked for the name and address of your school. Please note that Design Alive does not appear on the list of schools on their website, and it is usually sufficient to write Design Alive, Manchester UK. 
  4. If you require a student letter, you can request a student letter here.
  5. Adobe’s US number for purchase by phone is 800-585-0774.

Autodesk Download Instructions (Autodesk/Revit)

AutoCad and Revit Download Instructions:

Before you download:

  • You will need to make an account with Autodesk.com
  • You will need a student letter to download the software, please use this form to request a student letter.
  • Check your computer has the correct specs needed. We recommend consulting with a competent computer technician who can advise you. We have been advised that an i9 processor minimum is needed as well as a graphics card but feel free to ask advice on this. For more specific specs check here.
  • Do not download the 30-day trial as you will have to uninstall the trial once your 30 days expire and reinstall the student version as per these instructions.
  • MAC users:
  • Use Chrome to download AutoCad NOT Safari.
  • While AutoCad is available in both PC and Mac platforms, since the instructor teaches on a PC, Mac users should be aware that the interface on a Mac is different and the program icons are located in different places. We do give cheat sheets to help you with the differences but it will require extra time until you are familiar with the differences especially at the beginning of the course. Some students install the PC version (on a virtual PC environment) or try to learn from a PC until they have become familiar with the software. Once you are more familiar with AutoCad, you’ll be able to use your MAC more easily.
  • Revit is not available in MAC version so if you are a MAC user, you can try to install a virtual PC environment and see if you can install Revit there. Your computer technician may have to help you with this.

Instructions to download:

  • AutoCad can be downloaded via this link. The product looks like this. Please do not download AutoCad Architecture. Just Autocad on its own like this icon.
  • AC icon help - Design Alive
  • Please choose 2026 from the versions available to download under the AutoCad drop down options
  • Revit can be downloaded via this link.  Please download version Revit 2025 for self paced and Revit 2025 for live or cohort
  • The school location is in the UK and the website address is https://designalive.com/
  • The name of the school is Design Alive (Salford UK) (or Design Alive) is listed under University/ Post Secondary school (institution type)
  • You MUST choose the correct institution type or you won’t find Design Alive on the list and we do not know how you can correct it if you choose the wrong institution type 
  • Please use UK for school address (as opposed to USA) UK address 97 Singleton Road Salford M7 4LX UK, (if UK address doesn’t work) US address for Design Alive: 18 Village in the Woods Southern Pines, North Carolina 28387
  • Course expiry is 1 year from the date you download.
  • The area of expertise is architecture if they ask for it.
  • Only select the current month of start date and NOT a future month or you will get an error message We’re experiencing some problems accessing your Autodesk account. Please try again later.

Common Autodesk software download Issues

  • Autocad shuts down and a tab pops up saying that the product license is no longer available. This is likely due to a filter such as Techloq, especially if installed after Autocad was installed). Please contact Techloq to allow all Autodesk software fully.
  • If you are experiencing general problems with Autodesk, please go to Autodesk support for more help. They don”t know about any potential filter issues
  • For help to renew your subscription, please view this.
  • A known error caused by Techloq filter is that when Autodesk ask you to select a school from a dropdown list, no schools show up, please contact your filter if this is the case.
  • If you do not have a filter and Design Alive does not appear, you can try selecting any school and on a subsequent page it may allow you to add design alive and upload proof.
  • If once you have downloaded AutoCad and it’s asking you for a serial number it is likely your filter is blocking the program recognising you have a student version. You will need to be in touch with your filter company to add Autodesk to the approved lists. Techloq and NativUSA have known issues and removing the filter whilst installing the program is advisable.
  • If you are experiencing other error messages then you may want to try to download through the virtual agent https://ava.autodesk.com/ who will give you an alternative link to download the software.
  • Autodesk does not have any phone support at all and their chat support is not always very helpful. If you experience issues with your download, we suggest you first contact Design Alive as we are VERY familiar with alot of known errors and should be able to assist you, please complete the form below and include a screenshot of your error and we will do our best to help you.
  • Some AutoCad error messages and solutions are provided here.

Digital Illustration Instructions

Students will need a subscription to Adobe Creative cloud (see software guidance page) and Clip Studio. The teacher will tell them details of Clip Studio once they start the course.

For computer spec suggestions please see Personal computer advice below. We highly recommend you consult with your computer technician


Here is a link to the 2 tablets that are recommended for purchase. You do not need to have them purchased before you start the course.

Tablet 1 – Wacom one creative pen display

Tablet 2- Wacom cintiq 16URL

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