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• Ensure you have an account on the JDF, if you don’t have an account, read this article.
• Once you are signed in, go to the top right corner and click on ‘groups’
• Find the course group that you have graduated from and click ‘request’ to request to join the group.
• It may take 48hrs to be approved
• If you are still having issues please email jdf@designalive.zohodesk.com

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You must be logged in to submit this form.

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Please ensure that before reaching out to our tutors you have tried to ask your question on the JDF, Design Alive’s Jewish design forum where our tutors and grads are available to answer your questions. Please note you may get a quicker response this way.

Tutor Support Terms & Conditions:

• Tutoring support is not unlimited. Design Alive offers up to 4 hours of free support. If you exceed these hours, you will have to pay the tutor privately at the rate that she chooses to charge.
• Once you are in contact with a tutor, only use that tutor for all support sessions.
• If you do not show up to a support session that has been arranged with the tutor, you will forfeit 1 hour of your tutoring time.

We haves set up 3 Tutoring courses and you will see a list of tutors there and how to contact them.

AutoCad and Revit Tutors: Autocad and Revit tutoring slots can be accessed through the AutoCad Tutoring course. Please use this link.

Graphics Fundamentals Tutor: Assistance with Adobe Photoshop, Illustrator and Indesign homeworks can be accessed via the Graphics Tutoring course. Please use this link.

Web Design Tutor: Assistance with Web Design can be accessed via the Web Tutoring course. Please use this link.

For personal assistance, fill out the form below:

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Pausing your course:

If you would like to pause your course due to an unexpected circumstance (such as getting married or birth), only upon approval from the Design Alive office, you can pause the course for a $50 fee for up to 6 months where your access will be removed.  You can request approval by completing the form below.

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Extending your course:

If you have not managed to complete your course within the time frame, there is an option to extend the course for a monthly extension fee of $25 from when the course expires. You can extend your course for up to 6 months.
To rejoin the course from after 6 months after the course expiry there will be a standard rejoining fee of $200.

This rejoining fee only applies to the computer courses and does not apply for Motion, Graphic or Interior Design. Please email the office if any questions.

Extend my course

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Please note that expirations do not take into account if you have paid for a course extension.

See image below :

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